Email communications notice

Confidentiality, security, and handling guidance for email communications sent by Zyene.

This Email Communications Notice applies to email communications sent by Zyene, our authorized team members, or systems we use in connection with our website, services, hiring, partnerships, client work, and business operations.

This notice is provided for clarity and does not create a contract, waive any rights, amend any written agreement, or replace our Privacy Policy or Terms & Conditions, which govern use of our website and services.

Intended recipients

Zyene emails are intended only for the person or organization to whom they are addressed. If you received a message from Zyene in error, please notify the sender, delete the email and any attachments, and do not copy, forward, disclose, retain, or rely on the message.

Confidential information

Zyene emails may contain confidential, proprietary, privileged, or commercially sensitive information, including information about clients, partners, candidates, services, systems, strategy, pricing, or internal operations. Unauthorized review, use, disclosure, or distribution of that information is prohibited.

Authority to bind Zyene

Email is often used for day-to-day coordination, but an email does not by itself create a contract, modify an existing agreement, approve a statement of work, waive legal rights, or authorize payment terms. Binding commitments must be confirmed by an authorized Zyene representative in a signed agreement, accepted proposal, approved order form, or another written record that clearly states Zyene's approval.

Professional context and advice

Any views, recommendations, technical notes, or business observations in an email are provided in the context of the specific conversation. They should not be treated as legal, financial, tax, employment, or compliance advice unless Zyene has separately agreed in writing to provide that service.

Email security

Email is not a fully secure communication channel. Recipients should:

  • Use up-to-date antivirus and security software.
  • Verify unexpected attachments or links with the sender through a separate channel before opening.
  • Avoid sending passwords, access tokens, payment credentials, or highly sensitive data by email.
  • Report suspected phishing, impersonation, or unauthorized use of the Zyene name.

Zyene uses reasonable measures to reduce email security risks, but we cannot guarantee that any email, attachment, or link is free from malicious code, interception, delay, corruption, or delivery error. To the extent permitted by law, Zyene is not responsible for loss or damage caused by email transmission failures, unauthorized alteration, malware, or a recipient's security environment.

Payment and account-change requests

To help prevent fraud, do not rely solely on email instructions for bank account changes, wire details, payment redirects, vendor onboarding, credential requests, or urgent financial actions. Verify any such request through a known Zyene contact or another trusted communication channel before acting.

Privacy and data

How we collect and use personal data in connection with our website and services is described in our Privacy Policy. For general inquiries, contact support@zyene.com. For privacy-specific requests, contact privacy@zyene.com.

Contact

If you received a Zyene email in error, suspect impersonation, or have questions about this notice, contact us:

Zyene

General email: support@zyene.com

Privacy requests: privacy@zyene.com

Website: zyene.com

Last updated: May 5, 2026

This notice may be updated from time to time. The version posted on this page is the current version.